DVC Policies & Procedures

Reminder: Grand Californian Bookings Begin June 7th

A quick reminder that Disney Vacation Club will begin accepting reservations for the Villas at Disney's Grand Californian Hotel on Sunday June 7, 2009 at 9:00am eastern.  Owners at the Grand Californian booking with Home resort vacation points can make reservations for check-ins beginning September 23, 2009.  All reservations are subject to the 11-month booking rules.

Members wishing to book the Grand Californian using points from other Home resorts can begin calling on Sunday June 21, 2009.  These reservations will be subject to the 7-month booking window.  

Be prepared for extended wait times when contacting Member Services on either of these days.

2009-10 Planners by May


Due to a number of program changes implemented at the end of 2008 (point reallocation, RCI) Disney Vacation Club is quite late in issuing the 2009-2010 vacation planners to its members.  However there is light at the end of the tunnel.

The 2009-10 planners should be in all members' hands by the end of May 2009.  Due to staggered shipping schedules and varying transport time, it will take several weeks for all members to receive this year's mailer.  But rest assured the planners will begin shipping very soon and all members should receive them within the next 45 days.

No Change to Check-in Time

Recently some rumors popped-up on line suggesting that Disney Vacation Club resorts were moving the published arrival time from "after 4pm" to "after 5pm."  DVCNews.com contacted a DVC executive who confirmed that there is no truth to this rumor. 

No changes have been made to the listed arrival times.  DVC resort staff will continue to make every effort to get members into their rooms as early as possible, with the goal being to accommodate all guests by 4pm daily.