Here's a reminder that throughout month of January members are beginning to make their 11-month reservations for December 2008. On most mornings DVC Member Services will be very busy, with wait times often reaching or exceeding an hour. Those needing to contact Member Services regarding issues which are not time-sensitive are encouraged to call in the afternoon.
Call volumes typically return to normal shortly after February 1st.
The Disney Vacation Club has a referral program which allows some current members to receive rewards for introducing new customers to DVC. What was once a multi-step paper handling process is now contained largely within the DVC member website.
As announced at the recent Condo Meetings, the operating hours for DVC Member Services have recently changed...and will soon change again.
As of January 2, 2008, the revised banking guidelines were to go into effect. From that point forward, members would be able to bank 100% of their points in the first 8 months of their Use Year. Well, according to a report on our forums, DVC may have changed the rules a few days early.
The 2008-2009 Vacation Planner is on its way to members, albeit somewhat later than in prior years. Apparently its delay was prompted by another wave of program changes contained within.
