Despite Disney's best efforts, sometimes it takes a bit more than pixie dust to address problems which arise during one's vacation. Fortunately there are a number of different outlets available to members to help solve their issues, ranging from the resort staff (management, housekeeping, etc.) to a dedicated Member Satisfaction department within Disney Vacation Club itself.
Topic: Have you ever found it necesary to contact a resort or DVC staff member in order to resolve a problem encountered during a stay? If so, were you satisfied with the outcome?
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